Specialist Footwear

DICK'S Sporting Goods • Bluffton, SC

2d • Onsite

About The Position

The Specialist – Footwear provides expert guidance on footwear fit, performance, and comfort while driving sales and supporting teammates. The role creates a personalized, athlete-first experience in a fast-paced retail environment, engaging athletes to understand their needs and offering knowledgeable product and service recommendations. The specialist also serves as a subject matter expert for designated store processes and supports onboarding and training of team members.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 pounds up to 25 times per hour.
• Ability to stand or walk for extended periods of up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for up to 2 hours continuously.

Nice To Haves

• Previous retail or customer-facing experience.

Responsibilities

• Proactively engage athletes to understand their shopping needs and deliver an outstanding experience.
• Provide clear, accurate, and knowledgeable information about products and assortment.
• Anticipate athlete needs and drive sales through product and service recommendations.
• Assist with onboarding and training new and existing team members, focusing on selling skills, best practices, and operational processes.
• Serve as a go-to expert in designated process categories to support smooth execution and productivity.
• Execute processes efficiently while ensuring products are ready for purchase and athletes receive engagement when, where, and how they want.
• Maintain merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
• Promote customer participation in company programs, including the loyalty program, warranties, and private label credit card enrollment.
• Help create a welcoming and respectful store environment for teammates and athletes.
• Follow safety, loss prevention, and standard operating procedures, as well as applicable external laws and guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED