Specialist Footwear

DICK'S Sporting Goods•Terre Haute, IN
•Onsite

About The Position

The Specialist – Footwear helps athletes perform at their best by providing expert guidance focused on footwear fit, performance, and comfort. The role drives sales, supports teammates, and creates a personalized, athlete-first experience in a fast-paced retail environment built on teamwork and service. The Specialist engages athletes to understand their needs, shares accurate product information, and recommends products and services. They also help train team members, support store processes and merchandising standards, promote company programs, and contribute to a welcoming and safe store environment.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience.
  • Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15–35 pounds, up to 25 times per hour.
  • Ability to stand or walk for extended periods of up to 4 hours.
  • Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
  • Ability to perform repetitive motions for short periods of up to 2 continuous hours.

Nice To Haves

  • Previous retail or customer-facing experience.

Responsibilities

  • Proactively engage athletes to understand their shopping needs and deliver an outstanding experience with clear, accurate, knowledgeable product information.
  • Anticipate athlete needs and drive sales through product and service recommendations informed by a deep understanding of those needs.
  • Assist with onboarding and training new and existing team members as a subject matter expert, emphasizing selling skills and operational processes.
  • Serve as a go-to expert in designated process categories to support smooth execution and productivity.
  • Execute processes efficiently while maintaining an athlete-first mindset, ensuring products are ready for purchase and athletes are engaged when, where, and how they want.
  • Maintain merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
  • Promote customer participation in company programs, such as loyalty programs, warranty sales, and private label credit card enrollment.
  • Help create a store environment where teammates and athletes are welcome and treated with respect.
  • Follow safety, loss prevention, and standard operating procedures, as well as applicable laws and external guidelines.
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