Specialist Footwear

DICK'S Sporting Goods•Terre Haute, IN
•Onsite

About The Position

The Specialist – Footwear helps athletes perform at their best by providing expert guidance focused on fit, performance, and comfort. The role drives sales, supports teammates, and creates personalized, athlete-first experiences in a fast-paced retail environment built on teamwork and service. At DICK’S Sporting Goods, team members contribute to equipping athletes to achieve their dreams and creating an inclusive and diverse workforce. Store team members deliver exceptional experiences to athletes of all abilities in a welcoming, supportive, and collaborative environment.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience.
  • Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 pounds, up to 25 times per hour.
  • Ability to stand or walk for extended periods, up to 4 hours.
  • Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
  • Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

  • Previous retail or customer-facing experience preferred.

Responsibilities

  • Proactively engage athletes to understand their shopping needs and deliver an outstanding experience with clear, accurate, knowledgeable product and assortment information.
  • Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of those needs.
  • Assist with onboarding and training new and existing team members as a subject matter expert, focusing on best practices, selling skills, and operational processes.
  • Serve as a go-to expert in designated process categories to support smooth execution and productivity.
  • Execute processes efficiently while maintaining an athlete-first mindset; ensure products are ready for purchase and athletes are engaged when, where, and how they want.
  • Follow floor-set plans, signage requirements, price changes, inventory presentation, and replenishment standards to uphold merchandising and presentation standards.
  • Promote customer participation in company programs, including loyalty programs, warranty sales, and private-label credit card enrollment.
  • Help create a welcoming and respectful store environment for teammates and athletes.
  • Follow company policies and procedures for safety, loss prevention, and standard operations, as well as applicable external laws and guidelines.
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