Specialist Apparel

DICK'S Sporting Goods • Chattanooga, TN

16h • Onsite

About The Position

At DICK’S Sporting Goods, the Specialist – Apparel helps athletes find apparel for performance and everyday wear by combining product and merchandise expertise with strong customer service. The role delivers engaging, confidence-building shopping experiences and supports store results through informed product and service recommendations. The Specialist also serves as a subject matter expert in their store area, helping train teammates and execute operational and merchandising processes. The position supports an inclusive store environment where athletes and teammates are welcomed and treated with respect.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15 to 35 lbs., up to 25 times per hour.
• Ability to stand or walk for extended periods, up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

• Previous retail or customer-facing experience preferred.

Responsibilities

• Proactively engage athletes to understand their shopping needs and deliver a high-quality shopping experience.
• Provide clear, accurate, knowledgeable information about products and assortment, and recommend products and services based on athlete needs.
• Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and key operational processes.
• Serve as a subject matter expert in designated store process categories to support smooth execution and productivity.
• Execute processes efficiently while keeping an athlete-first mindset, ensuring products are ready for purchase and athletes receive assistance when and how they want it.
• Follow floor set plans, signage requirements, price changes, inventory presentation, and replenishment standards.
• Promote customer participation in company programs, including loyalty programs, warranty sales, and private-label credit card enrollment.
• Help create a welcoming and respectful environment for teammates and athletes.
• Follow company policies and procedures for safety, loss prevention, and standard operations, as well as applicable external laws and guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED