Specialist Apparel

DICK'S Sporting Goods • El Cajon, CA

3d • Onsite

About The Position

The Specialist – Apparel delivers an engaging, confidence-building shopping experience by connecting athletes with apparel for performance and everyday wear. The role combines product and merchandise expertise with strong customer service to drive results. Specialists also serve as subject matter experts in designated store processes, support team training, and help maintain store presentation and operational standards. The position is part of a team environment focused on inclusion, respect, and exceptional experiences for athletes of all abilities.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15 to 35 lbs., up to 25 times per hour.
• Ability to stand or walk for extended periods, up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

• Previous retail or customer-facing experience preferred.

Responsibilities

• Proactively engage athletes to understand their shopping needs and provide clear, accurate, knowledgeable information about products and assortment.
• Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of those needs.
• Assist with onboarding and training new and existing team members in the assigned area, focusing on selling skills, best practices, and operational processes.
• Serve as a go-to expert in designated process categories to support smooth execution and productivity.
• Execute processes efficiently while maintaining an athlete-first mindset, ensuring products are ready for purchase and athletes are engaged as they prefer.
• Maintain company merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
• Promote customer participation in company programs, including loyalty programs, warranty sales, and private label credit card enrollment.
• Help create a store environment where teammates and athletes are welcome and treated with respect.
• Follow company safety, loss prevention, and standard operating procedures, as well as applicable laws and external governing guidelines.

Benefits

• Generous suite of benefits.
• Paid leave in accordance with applicable state requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED