Specialist Apparel
About The Position
At DICK’S Sporting Goods, the Specialist – Apparel helps create an engaging, confidence-building shopping experience by connecting athletes with apparel for performance and everyday wear. The role combines product and merchandise expertise with strong customer service to support sales and deliver a welcoming store experience. The Specialist proactively learns about athletes’ shopping needs, provides accurate product information and recommendations, supports the onboarding and training of team members, and helps execute store processes and merchandising standards. The role also promotes company programs and follows safety, loss-prevention, and operational policies.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience.
- Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 pounds, up to 25 times per hour.
- Ability to stand or walk for extended periods of up to four hours.
- Ability to work at heights greater than four feet using a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods of up to two hours continuously.
Nice To Haves
- Previous retail or customer-facing experience preferred.
Responsibilities
- Proactively engage athletes to understand their shopping needs and deliver an outstanding shopping experience.
- Provide clear, accurate, and knowledgeable information about products and assortment; anticipate athlete needs and recommend products and services to drive sales.
- Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and operational processes.
- Serve as a subject matter expert in designated store process categories to support smooth execution and productivity.
- Execute processes efficiently while maintaining an athlete-first mindset and ensuring products are ready for purchase and athletes are engaged appropriately.
- Follow floor-set plans, signage requirements, price changes, inventory presentation, replenishment standards, and other merchandising and presentation requirements.
- Promote customer participation in company programs, including the loyalty program, warranty sales, and private label credit card enrollment.
- Help create a store environment where teammates and athletes are welcomed and treated with respect.
- Follow safety, loss-prevention, standard operating procedures, and applicable external laws and guidelines.
Benefits
- Generous suite of benefits; details are available at www.benefityourliferesources.com.
- Complies with applicable state paid leave requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
