Specialist Apparel

DICK'S Sporting Goods • Greendale, WI

4d • Onsite

About The Position

At DICK’S Sporting Goods, the Specialist – Apparel helps create an inclusive, welcoming store environment and delivers engaging, confidence-building shopping experiences. The role connects athletes with apparel suited to performance and everyday wear by combining product and merchandise expertise with strong customer service.

The Specialist contributes to sales and store results through proactive customer engagement, knowledgeable product guidance, operational execution, merchandising standards, and support for teammates. The position also serves as a subject matter expert in designated store processes and helps onboard and train team members.

Requirements

• High School Diploma or equivalent.
• 1–3 years of experience.
• Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15–35 lbs. up to 25 times per hour.
• Ability to stand or walk for extended periods, up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

• Previous retail or customer-facing experience preferred.

Responsibilities

• Proactively engage athletes to understand their shopping needs and deliver an outstanding shopping experience.
• Provide clear, accurate, and knowledgeable information about products and assortment; anticipate athlete needs and recommend relevant products and services to drive sales.
• Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and operational processes.
• Serve as a subject matter expert in designated process categories to support smooth execution and productivity.
• Execute processes efficiently while ensuring products are ready for purchase and athletes are engaged in the way they prefer.
• Maintain company merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
• Promote customer participation in company programs, including loyalty programs, warranty sales, and private label credit card enrollment.
• Create a welcoming and respectful environment for teammates and athletes.
• Follow company policies and procedures for safety, loss prevention, and standard operating procedures, as well as applicable external laws and guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED