Specialist Apparel

DICK'S Sporting Goods•Green Bay, WI
•Onsite

About The Position

At DICK’S Sporting Goods, the Specialist – Apparel helps create an engaging, confidence-building shopping experience by connecting athletes with appropriate apparel for performance and everyday wear. The role combines product and merchandise expertise with strong customer service to support sales and bring style, comfort, and performance together. The Specialist also supports team members through onboarding and training, contributes to efficient store operations and merchandising, promotes company programs, and helps maintain an inclusive, safe, and respectful store environment.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience.
  • Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 lbs. up to 25 times per hour.
  • Ability to stand or walk for extended periods of up to 4 hours.
  • Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
  • Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

  • Previous retail or customer-facing experience.

Responsibilities

  • Proactively engage athletes to understand their shopping needs and provide a high-quality shopping experience.
  • Provide clear, accurate, and knowledgeable information about products and assortment; anticipate athlete needs and recommend products and services to drive sales.
  • Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and key operational processes.
  • Serve as a subject matter expert in designated store process categories to support smooth execution and productivity.
  • Execute store processes efficiently while maintaining an athlete-first mindset, ensuring products are ready for purchase and engaging athletes when, where, and how they prefer.
  • Follow merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
  • Promote customer participation in company programs, including loyalty programs, warranties, and private-label credit card enrollment.
  • Create a welcoming and respectful environment for teammates and athletes.
  • Follow company policies and procedures for safety, loss prevention, and standard operations, as well as applicable external laws and guidelines.
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