Specialist Apparel

DICK'S Sporting Goods•Newport News, VA

7d•$16 - $24•Onsite

About The Position

At DICK’S Sporting Goods, the Specialist – Apparel helps create confidence and excitement by equipping athletes to achieve their goals. The role delivers an engaging, confidence-building shopping experience by connecting athletes with apparel for performance and everyday wear. It combines product and merchandise expertise with strong customer service to drive results, while contributing to a welcoming, respectful store environment.

Requirements

High school diploma or equivalent.
1–3 years of experience.
Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15 to 35 lbs. up to 25 times per hour.
Ability to stand or walk for extended periods of up to 4 hours.
Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
Ability to perform repetitive motions for short periods of up to 2 hours continuously.

Nice To Haves

Previous retail or customer-facing experience preferred.

Responsibilities

Proactively engage athletes to understand their shopping needs and deliver an outstanding shopping experience.
Provide clear, accurate, knowledgeable information about products and assortment; anticipate athlete needs and recommend relevant products and services to drive sales.
Assist with onboarding and training new and existing team members as a subject matter expert, focusing on selling skills, best practices, and operational processes.
Serve as a go-to expert in designated process categories to support smooth execution and productivity.
Execute processes efficiently while maintaining an athlete-first mindset, ensuring products are ready for purchase and athletes are engaged when, where, and how they want.
Follow floor-set plans, signage requirements, price changes, inventory presentation, replenishment standards, and other merchandising and presentation standards.
Promote customer participation in company programs, including the customer loyalty program, warranty sales, and private label credit card enrollment.
Help create a store environment where teammates and athletes are welcome and treated with respect.
Follow company policies and procedures concerning safety, loss prevention, standard operating procedures, and applicable external laws and guidelines.