Specialist Apparel

DICK'S Sporting Goods•Idaho Falls, ID
•Onsite

About The Position

The Specialist – Apparel delivers engaging, confidence-building shopping experiences by connecting athletes with apparel for performance and everyday wear. The role combines product and merchandise expertise with strong customer service to support sales and store operations. Specialists proactively learn about athletes’ needs, recommend products and services, help train teammates, execute store processes, and maintain merchandising and presentation standards. They also help create a welcoming, respectful store environment and follow safety, loss-prevention, and operating policies.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience.
  • Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15–35 lbs. up to 25 times per hour.
  • Ability to stand or walk for extended periods, up to 4 hours.
  • Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
  • Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

  • Previous retail or customer-facing experience preferred.

Responsibilities

  • Proactively engage athletes to understand shopping needs and provide a world-class experience with clear, accurate, knowledgeable information about products and assortment.
  • Anticipate athlete needs and drive sales through product and service recommendations based on an understanding of those needs.
  • Assist with onboarding and training new and existing team members as a subject matter expert, focusing on best practices, selling skills, and operational processes.
  • Serve as a go-to expert in designated process categories to support smooth execution and productivity.
  • Execute processes efficiently while maintaining an athlete-first mindset; ensure products are ready for purchase and athletes are engaged when, where, and how they want.
  • Maintain company merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
  • Promote customer participation in company programs, including loyalty programs, warranties, and private-label credit card enrollment.
  • Create a store environment where teammates and athletes are welcome and treated with respect.
  • Follow company policies and procedures for safety, loss prevention, and standard operating procedures, as well as applicable external laws and guidelines.
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