Specialist Apparel

DICK'S Sporting Goods • Green Bay, WI

3d

About The Position

The Specialist – Apparel delivers an engaging, confidence-building shopping experience by connecting athletes with apparel for performance and everyday wear. The role combines product and merchandise expertise with strong customer service to drive results. It also serves as a subject matter expert in designated store processes, supporting team members and helping maintain efficient operations and an athlete-first store environment.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15–35 lbs. up to 25 times per hour.
• Ability to stand or walk for extended periods of up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of up to 2 hours continuously.

Nice To Haves

• Previous retail or customer-facing experience preferred.

Responsibilities

• Proactively engage athletes to understand their shopping needs and provide a world-class experience with clear, accurate, knowledgeable product and assortment information.
• Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of those needs.
• Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and key operational processes as a subject matter expert in the area.
• Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
• Execute processes efficiently and effectively while ensuring products are ready for purchase and athletes are engaged when, where, and how they want.
• Maintain company merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
• Promote customer participation in company programs, including the loyalty program, warranty sales, and private-label credit card enrollment.
• Help create a welcoming and respectful store environment for teammates and athletes.
• Follow safety, loss prevention, and standard operating procedures, as well as applicable laws and external guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED