Specialist Apparel
About The Position
At DICK’S Sporting Goods, the Specialist – Apparel helps deliver an engaging, confidence-building shopping experience by connecting athletes with apparel suited to performance and everyday wear. The role combines product and merchandise expertise with strong customer service to drive results and bring style, comfort, and performance together. The Specialist proactively engages athletes to understand their needs, provides accurate product information, recommends products and services, and contributes to sales. As a subject matter expert, the Specialist also supports onboarding and training, helps execute operational processes, and maintains merchandising and presentation standards. The role promotes company programs and helps create a welcoming, respectful store environment while following safety, loss prevention, and operating policies.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience.
- Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 lbs., up to 25 times per hour.
- Ability to stand or walk for extended periods, up to 4 hours.
- Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods, up to 2 hours continuously.
Nice To Haves
- Previous retail or customer-facing experience.
Responsibilities
- Proactively engage athletes to understand their shopping needs and deliver an outstanding shopping experience.
- Provide clear, accurate, and knowledgeable information about products and assortment.
- Anticipate athlete needs and drive sales through product and service recommendations informed by athlete needs.
- Assist with onboarding and training new and existing team members, focusing on selling skills, best practices, and operational processes.
- Serve as a subject matter expert in designated store process categories to support smooth execution and productivity.
- Execute processes efficiently while keeping an athlete-first mindset and ensuring products are ready for purchase.
- Uphold merchandising and presentation standards, including floor set plans, signage, price changes, inventory presentation, and replenishment.
- Promote customer participation in company programs, including loyalty programs, warranties, and private label credit card enrollment.
- Help create a welcoming and respectful store environment for teammates and athletes.
- Follow company safety, loss prevention, and standard operating procedures, as well as applicable external laws and guidelines.
Benefits
- A generous suite of benefits is offered; specific benefits are not listed in the posting.
- Compliance with applicable state paid leave requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
