Specialist Apparel
About The Position
At DICK’S Sporting Goods, a Specialist – Apparel delivers an engaging, confidence-building shopping experience by connecting athletes with apparel for performance and everyday wear. The role combines product and merchandise expertise with strong customer service to drive results and bring style, comfort, and performance together. The Specialist proactively engages athletes to understand their needs, provides knowledgeable product information and recommendations, and supports sales. As a subject matter expert in their area, the Specialist also helps onboard and train team members and supports efficient execution of operational processes. The role maintains product readiness and merchandising standards while helping create a welcoming, respectful store environment and following safety, loss-prevention, and operating policies.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience.
Nice To Haves
- Previous retail or customer-facing experience.
Responsibilities
- Proactively engage athletes, understand their shopping needs, and provide a world-class shopping experience.
- Provide clear, accurate, and knowledgeable information about products and assortment.
- Anticipate athlete needs and drive sales through product and service recommendations.
- Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and operational processes.
- Serve as a go-to expert in designated process categories to support smooth execution and productivity.
- Execute processes efficiently while maintaining an athlete-first mindset and ensuring products are ready for purchase.
- Uphold merchandising and presentation standards, including floor-set plans, signage, price changes, inventory presentation, and replenishment.
- Promote customer participation in company programs, including loyalty programs, warranties, and private-label credit card enrollment.
- Help create a welcoming and respectful environment for teammates and athletes.
- Follow safety, loss-prevention, standard operating procedures, and applicable laws and external guidelines.
Benefits
- Paid leave in compliance with applicable state requirements.
- A suite of benefits is offered; specific benefits are not detailed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
