Specialist Apparel

DICK'S Sporting Goods • Cary, NC

2d

About The Position

At DICK’S Sporting Goods, the Specialist Apparel helps athletes find apparel for performance and everyday wear by delivering an engaging, confidence-building shopping experience. The role combines product and merchandise expertise with strong customer service to support sales and bring together style, comfort, and performance.

The position contributes to an inclusive store environment where teammates and athletes are welcomed and treated with respect. It also supports team development, store operations, merchandising standards, and company programs while following safety, loss-prevention, and operating procedures.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.

Nice To Haves

• Previous retail or customer-facing experience.

Responsibilities

• Proactively engage athletes to understand their shopping needs and deliver an outstanding shopping experience.
• Provide clear, accurate, and knowledgeable information about products and assortment.
• Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of those needs.
• Assist with onboarding and training new and existing team members as a subject matter expert in the store area.
• Share best practices, exceptional selling skills, and key operational processes.
• Serve as a go-to expert in designated process categories to support smooth execution and high productivity.
• Execute processes efficiently while maintaining an athlete-first mindset, ensuring products are ready for purchase and athletes are engaged when, where, and how they want.
• Follow floor-set plans, signage requirements, price changes, inventory presentation, and replenishment standards to uphold merchandising and presentation standards.
• Promote and drive customer participation in company programs, including the customer loyalty program, warranty sales, and private label credit card enrollment.
• Create a store environment where teammates and athletes are welcome and treated with respect.
• Follow company policies and procedures related to safety, loss prevention, and standard operating procedures, as well as applicable external laws and guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED