Specialist Apparel

DICK'S Sporting Goods•Naples, FL

3d•Onsite

About The Position

At DICK’S Sporting Goods, the Specialist Apparel helps athletes find apparel suited to performance and everyday wear by combining product and merchandise expertise with strong customer service. The role focuses on delivering an engaging, confidence-building shopping experience and contributing to store results. The position also supports a welcoming, respectful store environment and helps ensure products and merchandising are ready for athletes.

Requirements

High school diploma or equivalent.
1–3 years of experience.

Nice To Haves

Previous retail or customer-facing experience preferred.

Responsibilities

Proactively engage athletes to understand their shopping needs and deliver an outstanding shopping experience.
Provide clear, accurate, knowledgeable information about products and assortment.
Anticipate athlete needs and drive sales through product and service recommendations grounded in an understanding of those needs.
Assist with onboarding and training new and existing team members, sharing best practices, selling skills, and key operational processes.
Serve as a go-to expert in designated process categories to support smooth execution and productivity.
Execute processes efficiently while maintaining an athlete-first mindset and ensuring products are ready for purchase.
Follow floor set plans, signage requirements, price changes, inventory presentation, and replenishment standards.
Promote customer participation in company programs, including the loyalty program, warranty sales, and private-label credit card enrollment.
Help create a store environment where teammates and athletes are welcome and treated with respect.
Follow safety, loss prevention, standard operating procedures, and applicable external laws and guidelines.