Specialist Apparel
About The Position
At DICK’S Sporting Goods, the Specialist – Apparel helps create confidence and excitement by equipping athletes to achieve their goals. The role delivers an engaging, confidence-building shopping experience by connecting athletes with apparel for performance and everyday wear. It combines product and merchandise expertise with strong customer service to drive results and bring style, comfort, and performance together. The Specialist contributes to a welcoming, respectful store environment and supports the team through product guidance, training, and operational execution. Candidates should have a high school diploma or equivalent and 1–3 years of experience; previous retail or customer-facing experience is preferred.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience.
Nice To Haves
- Previous retail or customer-facing experience.
Responsibilities
- Proactively engage athletes to understand their shopping needs and deliver an outstanding shopping experience.
- Provide clear, accurate, and knowledgeable information about products and assortment.
- Anticipate athlete needs and drive sales through product and service recommendations informed by an understanding of those needs.
- Assist with onboarding and training new and existing team members as a subject matter expert in the assigned store area, focusing on selling skills and operational processes.
- Serve as a go-to expert in designated process categories to support smooth execution and productivity.
- Execute processes efficiently while maintaining an athlete-first mindset; ensure products are ready for purchase and engage athletes when, where, and how they want.
- Follow floor-set plans, signage requirements, price changes, inventory presentation, and replenishment standards to maintain merchandising and presentation standards.
- Promote customer participation in company programs, including the customer loyalty program, warranty sales, and private-label credit card enrollment.
- Help create a store environment where teammates and athletes are welcome and treated with respect.
- Follow safety, loss-prevention, and standard operating policies and procedures, as well as applicable external laws and guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
