Special Events Supervisor

Metropolis Technologies•Chicago, IL

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. It operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe. The Special Events Supervisor oversees parking operations during assigned shifts, supports customers and employees, maintains the lot, and helps ensure facility and revenue-control procedures are followed. The position is located in Chicago, Illinois. The role pays $30.00 per hour.

Requirements

Be at least 18 years old.
Have a high school diploma or equivalent at minimum.
Read and comprehend simple instructions, short correspondence, and memos in English.
Apply common-sense understanding to carry out detailed but standard written or oral instructions.
Respond effectively and positively to customer problems or complaints.
Adapt to changes in the work environment and deal with change, delays, or unexpected events.
Have and maintain a valid state-issued driver’s license with a current address and acceptable driving record if expected to drive a company vehicle or drive on company business.
Regularly stand and walk, and use hands to handle cash and equipment.
Work outside in varying weather conditions, including cold, rainy, snowy, harsh, hot, or humid conditions.
Occasionally sit, climb, or balance, and lift or move up to 25 pounds.

Nice To Haves

Cashier or parking experience is preferred but not required.

Responsibilities

Verify shift transactions against cashiers’ money on hand during bank drops.
Respond to customer service issues and resolve them on the spot.
Maintain order in the assigned lot.
Maintain relationships with the police department and security personnel.
Supervise employees and serve as a liaison between employees and upper management.
Count vehicles at the location throughout the shift as needed.
Maintain a neat and clean appearance and wear the complete uniform before and during scheduled shifts.
Report unknown, observed, or suspected company-policy violations, safety hazards, and unusual occurrences to managers.
Troubleshoot minor issues with revenue-control equipment.
Complete daily facility inspections and other required documentation.
Assist with cleanup of debris, water, oil spills, and similar messes.
Substitute for any position when necessary.
Learn and maintain thorough knowledge of all areas of the garage and the major streets, landmarks, and freeways in the area.
Complete other duties as assigned.