Spanish Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria
About The Position
About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, renowned for bridging the gap between world-class talent and global industry leaders. We pride ourselves on our consultative approach to recruitment, consistently delivering excellence for those seeking the most prestigious jobs in Bulgaria and across the European market. Job Overview We are seeking a dedicated professional for the Spanish Speaking Digital Trust and Safety Analyst position in Bulgaria, specifically tailored for the fast-paced social media industry. You will play a vital role in maintaining the integrity of online communities by moderating content and ensuring a safe, secure experience for millions of global users.
Requirements
- Native or fluent Spanish (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory).
- Strong interest in the social media industry and a solid understanding of current online safety trends.
- Exceptional attention to detail and ability to work efficiently in a fast-paced environment.
- Capacity to process sensitive material with emotional resilience and professional maturity.
- Fluency in English to facilitate cross-departmental collaboration within the international offices in Sofia.
Responsibilities
- Monitor and review user-generated social media content to ensure compliance with community standards and safety policies.
- Analyze complex reports to identify trends in harmful or inappropriate online behavior within Spanish-speaking markets.
- Apply nuanced cultural understanding to evaluate sensitive content, ensuring brand safety for our social media partners.
- Collaborate with international teams to refine moderation strategies and improve the effectiveness of trust and safety protocols.
- Stay updated on the evolving digital landscape and emerging social media trends to preemptively address potential safety concerns.
- Provide clear, actionable feedback regarding content moderation outcomes to support internal quality assurance programs.
- Maintain high levels of precision and accuracy while handling a high volume of digital inquiries in a professional social media environment.
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Comprehensive Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel) for those moving for Spanish-speaking jobs.
- Monthly Performance Bonus to reward your commitment and excellence.
- €1,500 Signing Bonus (one-time) for new hires joining the Spanish Speaking Digital Trust and Safety Analyst position in Bulgaria.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
