French Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Mercier Consultancy Group

7d • Onsite

About The Position

We are currently seeking a dedicated professional for the French Speaking Digital Trust and Safety Analyst position in Bulgaria, supporting a major global social media platform. This is a vital role for those seeking French-speaking jobs in an international environment, where you will ensure a secure and engaging digital community for millions of users worldwide.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport is required for all candidates applying for our jobs in Bulgaria.
• Strong proficiency in English to communicate within our diverse, multinational team.
• A keen interest in social media industry dynamics and digital safety trends.
• Ability to maintain focus and emotional resilience while reviewing digital content.

Nice To Haves

• Previous experience in moderation or customer support is considered a distinct advantage for this French Speaking Digital Trust and Safety Analyst position in Bulgaria.

Responsibilities

• Monitor and moderate user-generated content on social media platforms to ensure compliance with community standards.
• Analyze complex digital safety issues and mitigate potential risks to protect the social media user experience.
• Review reports of policy violations, including sensitive content, with high accuracy and attention to detail.
• Collaborate with cross-functional teams to refine safety policies and reporting workflows in a fast-paced environment.
• Maintain high quality standards while meeting daily operational targets within the trust and safety department.
• Stay updated on trending social media topics and evolving digital safety risks to provide proactive protection.
• Provide detailed documentation of moderation activities to support data-driven decision-making.

Benefits

• Competitive Monthly Salary
• Fully Paid Training to ensure you succeed in your career
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria seamless
• Generous Monthly Performance Bonus
• €1,500 Signing Bonus (one-time) for all new hires
• An exciting, inclusive work environment within the thriving social media sector

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed