Spa Technician/Cosmetologist - Heavenly Spa
About The Position
The Spa Technician/Cosmetologist performs esthetic services for spa guests and members, including hair, nail, facial, and waxing services. The role includes reviewing guest intake forms, selecting suitable treatments, following draping protocols, and documenting medical history, services, skin analysis, and product recommendations in the Spa Computer System. The technician is expected to provide a therapeutic, welcoming experience while safeguarding client confidentiality and maintaining professional boundaries. The role also requires keeping personal appearance and the therapy room clean, following attendance requirements, and performing other job-related duties as assigned.
Requirements
- Current state cosmetology or esthetician license.
- High school diploma or equivalent.
- At least two years of experience in esthetics.
- In-depth knowledge of current esthetic industry techniques, equipment, services, and products.
- Ability and willingness to maintain the highest levels of confidentiality regarding guests and staff.
- Customer-service orientation and effective communication with clients, clinic management, fellow therapists, and sales staff.
- Ability to lift, bend, stoop, walk, and push carts weighing up to 50 pounds, with or without reasonable accommodation.
- Good dexterity in fingers, wrists, and hands, with or without reasonable accommodation.
- Ability to stand and move throughout the spa and continuously perform essential job functions, with or without reasonable accommodation.
- Effective verbal and written communication skills, including the ability to adapt communication style for different audiences.
Responsibilities
- Greet guests and members in a professional, friendly manner.
- Review client intake forms and select appropriate spa treatments based on each client's needs.
- Perform spa treatments within the scope of training and follow draping protocols.
- Complete accurate and legible client intake notes and record relevant guest information in the Spa Computer System.
- Create an excellent guest and member experience through therapeutic touch and a friendly attitude.
- Promote the health and wellness benefits of spa treatments and recommend service frequency based on each client.
- Safeguard client information and confidentiality.
- Maintain professional boundaries and avoid dual relationships with clients.
- Maintain a professional, clean appearance and keep the clinic and therapy room clean, including following table-dressing and draping protocols.
- Comply with attendance rules and be available to work regularly.
- Perform other job-related duties as assigned.
Benefits
- Free employee lunches.
- Free parking.
- Monetary incentives based on Trip Advisor and GSS mentions.
- Medical insurance through Anthem Blue Cross Blue Shield.
- Dental insurance through Anthem Blue Cross Blue Shield.
- Vision insurance through EyeMed.
- Vacation, sick, and holiday programs.
- Pet insurance through the ASPCA.
- Supplemental, spousal, and child life insurance.
- Short- and long-term disability plans.
- 401(k) savings plan with matching funds.
- Discounts through the YouDecide and Hotel Room Discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
