Spa Sales and Guest Service Associate
Hand & Stone - 1819 Martin Luther King Jr Pkwy - Durham, NC•Durham, NC
•$14 - $18
About The Position
Spa Associates serve as hosts of the spa and help create five-star experiences for every client. They connect with clients, coworkers, and the community to make each service memorable and exceptional, supporting the goal of making each visit a highlight of clients’ month. The role includes membership sales, customer service, appointment scheduling, and maintaining spa cleanliness. Hand & Stone offers varied shifts, sales training, and opportunities to advance to lead spa associate or management roles.
Responsibilities
- Meet membership sales goals.
- Maintain detailed knowledge of the menu of services.
- Provide excellent customer service to members and guests while building lasting connections.
- Communicate sales, promotions, and service options effectively to clients.
- Uphold spa cleanliness standards.
- Answer phones, schedule appointments, and file documents.
- Perform other duties as assigned.
Benefits
- Childcare discounts, including a 10% weekly KinderCare discount
- Performance-based bonus
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training and development
- Personal care discounts and LifeMart program benefits at participating spas
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
