Spa Sales and Guest Service Associate
Hand & Stone - Durham•Cary, NC
•$14 - $18
About The Position
Spa Associates at Hand & Stone Massage and Facial Spas serve as hosts of the spa and help create five-star experiences for every client. They connect with clients, co-workers, and the community to make each service memorable and exceptional. The position combines membership sales, client service, spa upkeep, and administrative tasks. The role offers a variety of shifts, sales training webinars, and opportunities to advance to lead spa associate or management roles. The company describes a supportive environment focused on employee growth and work-life balance.
Responsibilities
- Meet membership sales goals.
- Maintain detailed knowledge of the menu of services.
- Provide excellent customer service to members and guests while building lasting connections.
- Communicate sales, promotions, and service options effectively with clients.
- Uphold spa cleanliness standards.
- Answer phones, schedule appointments, and file documents.
- Perform other duties as assigned.
Benefits
- Childcare discounts, including a 10% weekly KinderCare discount.
- Performance-based bonus.
- Competitive salary.
- Employee discounts.
- Flexible schedule and a variety of shifts.
- Free uniforms.
- Opportunity for advancement.
- Training and development, including live sales training webinars.
- Personal care and discounts through the LifeMart program at participating spas.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
