Spa Sales and Guest Service Associate

Hand & Stone - 17315 US HWY 441 - Mt Dora, FL•Tangerine, FL

About The Position

Hand & Stone Massage and Facial Spas is hiring a Spa Sales and Guest Service Associate to host the spa and create five-star experiences for clients. Associates connect with clients, co-workers, and the community to help make each service memorable and exceptional. The role includes membership sales, customer service, appointment scheduling, and maintaining spa cleanliness. The position offers sales training webinars and opportunities to advance to lead spa associate and management roles. Shifts are 3:00 p.m. to 9:30 p.m. Discounted or free services and paid time off are available for employees who work qualifying hours or schedules.

Responsibilities

  • Meet membership sales goals.
  • Maintain detailed knowledge of the menu of services.
  • Provide excellent customer service to members and guests while building lasting connections.
  • Communicate sales, promotions, and service options effectively to clients.
  • Uphold spa cleanliness standards.
  • Answer phones, schedule appointments, and file documents.
  • Perform other duties as assigned.

Benefits

  • Childcare discounts
  • Paid time off
  • Training and development
  • Employee discounts
  • Competitive salary
  • Flexible schedule
  • Discounted or free services for qualifying hours or schedules
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