Spa Sales and Guest Service Associate

Hand & Stone - 150 Allendale Rd - King of Prussia, PA•Upper Merion Township, PA

About The Position

Hand & Stone Massage and Facial Spas seeks a Spa Sales and Guest Service Associate to host the spa and create 5-star experiences for clients. Spa Associates help make each visit memorable by connecting with clients, coworkers, and the community and supporting the spa’s mission to make every visit a highlight of clients’ month. This role offers the opportunity to earn additional pay through the spa’s membership model, work in a supportive environment, and receive ongoing training, including live sales training webinars. Various shifts are offered to accommodate different schedules. Growth opportunities include lead spa associate and management roles.

Responsibilities

  • Meet membership sales goals.
  • Maintain detailed knowledge of the menu of services.
  • Provide excellent customer service to members and guests while building lasting connections.
  • Communicate sales, promotions, and service options effectively to clients.
  • Uphold spa cleanliness standards.
  • Answer phones, schedule appointments, and file documents.
  • Perform other duties as assigned.

Benefits

  • Variety of shifts designed to accommodate different schedules.
  • Live sales training webinars.
  • Opportunities for lead spa associate and management roles.
  • Opportunity to boost pay through the membership model.
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