Spa Sales and Guest Service Associate

Hand & Stone - Stamford • Stamford, CT

7d • $17 - $19 • Onsite

About The Position

Hand & Stone Massage and Facial Spa is hiring a Spa Sales and Guest Service Associate for its Stamford, Connecticut spa. As part of the founding team, the associate will help shape the spa’s culture, client experience, and success. The role centers on creating exceptional client experiences, building relationships with members and guests, and contributing to membership sales goals. Compensation is $17–$19 per hour plus membership commissions. The spa offers a variety of shifts, sales training, and opportunities to advance to Lead Spa Associate and management positions.

Requirements

• Friendly, motivated, and goal-oriented.
• Passionate about delivering outstanding customer experiences.
• Enjoys helping others and thrives in a fast-paced environment.
• Motivated by sales success.

Responsibilities

• Meet membership sales goals.
• Build lasting relationships with members and guests.
• Provide exceptional customer service and create memorable experiences.
• Communicate services, promotions, and wellness benefits effectively.
• Develop detailed knowledge of the spa menu and membership program.
• Answer phones, schedule appointments, and manage guest reservations.
• Uphold spa cleanliness and presentation standards.
• Perform additional administrative and operational duties as needed.

Benefits

• $17–$19 per hour plus membership commissions.
• Employee discounts, including a 10% weekly KinderCare childcare discount and personal care and shopping discounts through the LifeMart program; LifeMart benefits are available at participating spas.
• Flexible scheduling and a variety of shifts.
• Training and development, including live sales training webinars.
• Career growth opportunities, including advancement to Lead Spa Associate and management positions.
• Supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed