Spa Sales and Guest Service Associate
About The Position
Spa Associates serve as hosts of the spa and help create exceptional experiences for every client. They connect with clients, co-workers, and the community while supporting the spa’s goal of making each visit memorable. The role includes meeting membership sales goals, explaining services and promotions, delivering customer service, maintaining cleanliness, and handling front-desk and administrative tasks. The position offers sales training webinars and potential growth into lead spa associate or management roles. Flexible shifts are available. The posting lists compensation of $15.00 per hour. Employment is with an independently owned and operated Hand and Stone franchisee, which is a separate employer from Hand and Stone Franchise Corp.
Responsibilities
- Meet membership sales goals.
- Maintain detailed knowledge of the menu of services.
- Provide excellent customer service to members and guests and build lasting connections.
- Communicate sales, promotions, and service options effectively to clients.
- Uphold spa cleanliness standards.
- Answer phones, schedule appointments, and file documents.
- Perform other duties as assigned.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off
- Training and development
- Opportunity for advancement
- Performance-based bonus
- Employee discounts
- 10% weekly KinderCare childcare discount
- Personal care and discounts through the LifeMart program at participating spas
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
