Spa Sales and Guest Service Associate
About The Position
Spa Associates serve as hosts of the spa and help create memorable, five-star experiences for clients. The role focuses on connecting with clients, co-workers, and the community while supporting the spa’s goal of making each visit exceptional. Associates are expected to meet membership sales goals, know the services menu, provide excellent customer service, and communicate promotions and service options. The position also includes front-desk and administrative duties and maintaining spa cleanliness. Shifts are listed as 3 p.m. to 9:30 p.m. Flexible schedules are available. The employer is an independently owned and operated Hand and Stone franchisee, which is responsible for employment decisions and conditions.
Responsibilities
- Meet membership sales goals.
- Maintain detailed knowledge of the menu of services.
- Provide excellent customer service to members and guests and build lasting connections.
- Communicate sales, promotions, and service options effectively to clients.
- Uphold spa cleanliness standards.
- Answer phones, schedule appointments, and file documents.
- Perform other duties as assigned.
Benefits
- KinderCare childcare discounts
- Paid time off, subject to qualifying hours or schedules
- Training and development, including live sales training webinars
- Employee discounts
- Competitive salary
- Flexible schedule
- Discounted or free services, subject to qualifying hours or schedules
- Opportunities for lead spa associate and management roles
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
