Spa Sales and Guest Service Associate

Hand & Stone - 214A Glen Cove Rd - Carle Place, NY • Town of North Hempstead, NY

1d • $17 - $19 • Onsite

About The Position

At Hand & Stone Massage and Facial Spa in Mamaroneck, NY, the Spa Associate is the face of the spa and helps create exceptional guest experiences while growing the spa’s membership community. The role focuses on welcoming and supporting members and guests, explaining spa services and memberships, and assisting with sales and daily operations. Flexible full-time and part-time schedules are available.

Requirements

• Strong communication and relationship-building skills.
• Positive, professional attitude.
• Ability to multitask in a fast-paced environment.

Nice To Haves

• Customer service, retail, hospitality, or sales experience is preferred.

Responsibilities

• Deliver exceptional customer service to members and guests.
• Meet membership sales goals.
• Educate guests on services, memberships, and promotions.
• Schedule appointments and answer phones.
• Maintain spa cleanliness and presentation standards.
• Support daily spa operations and administrative tasks.

Benefits

• Membership sales incentives to boost earnings.
• Flexible full-time and part-time schedules.
• Comprehensive training and ongoing development.
• Opportunities for advancement into Lead Spa Associate and management roles.
• Supportive, team-focused environment.
• 10% weekly KinderCare childcare discount.
• Access to LifeMart savings and employee perks.
• Competitive salary.
• Employee discounts.
• Free uniforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed