Spa Sales and Guest Service Associate
About The Position
Welcome, Empower, Connect!! Hand and Stone in Hackensack is seeking Spa Sales Associates!! You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!! The primary Qualifications and Requirements of this role include, but are not limited to: Provide excellent customer service to members/guests, Welcome and greet members/guests upon arrival, Answer phones, book appointments, sell memberships, gift cards and enhancements, Follow proper filing procedures/file maintenance, Promote health/wellness benefits of massage therapy and esthetics, Maintain a professional and clean work environment & appearance, Positive, energetic attitude, Team player, Perform various other duties as assigned.
Requirements
- Knowledge of Microsoft Office applications and Spa Software (will train).
- Excellent personal appearance, good verbal and written communication skills.
- Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
- Night and weekend availability a MUST
Nice To Haves
- Positive, energetic attitude
- Team player
Responsibilities
- Provide excellent customer service to members/guests
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards and enhancements
- Follow proper filing procedures/file maintenance
- Promote health/wellness benefits of massage therapy and esthetics
- Maintain a professional and clean work environment & appearance
- Perform various other duties as assigned
Benefits
- Training & development
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- $18.00 per Hourly Wage + Commission $$$
- Contests with Bonus Structure
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
