Spa Receptionist

Pyramid Global Hospitality • West Palm Beach, FL

2d

About The Position

The Spa Receptionist supports the guest experience at the resort spa by engaging with guests courteously and efficiently and helping create an enjoyable, relaxing visit. The role greets guests, introduces spa facilities and program components, provides tours and information, and assists guests with equipment use and treatment bookings. The receptionist also helps keep the spa and fitness room clean, safe, and stocked, and works closely with other team members to respond to guest needs.

Requirements

• Have an engaging and welcoming personality.
• Demonstrate strong attention to detail.
• Be able to work under pressure in a fast-paced environment.
• Have a passion for creating an exceptional experience for all guests.
• Have excellent communication skills.
• Be able to frequently bend, push or pull, and lift or carry up to 30 pounds, and occasionally lift or carry up to 50 pounds.
• Have a flexible schedule that allows for weekend and holiday work.

Nice To Haves

• CPR and First Aid certification, or the ability to obtain certification.

Responsibilities

• Greet clients as they enter the spa.
• Provide clients with tours and information about the facility and its features.
• Assist clients and guests with proper equipment usage.
• Help guests book treatments by phone or in person and record transactions in the appropriate area.
• Report accidents or injuries to the Security Department.
• Monitor the spa and fitness room for cleanliness and safety, and provide direction or instruction when appropriate.
• Ensure the spa area remains clean and stocked with essential items.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed