Spa Receptionist

Pyramid Global Hospitality

2d

About The Position

The Spa Receptionist supports the guest experience at The Belgrove resort spa by welcoming guests, explaining facilities and programs, and helping ensure an enjoyable, relaxing visit. The role involves assisting guests with requests and equipment use, booking treatments by phone or in person, and recording transactions. The receptionist also helps maintain cleanliness, safety, and adequate supplies in the spa and fitness room, and reports accidents or injuries to Security. The position works closely with other team members and calls for a courteous, engaging approach in a fast-paced environment.

Requirements

• Have an engaging and welcoming personality.
• Demonstrate strong attention to detail.
• Be able to work under pressure in a fast-paced environment.
• Have a passion for creating an exceptional guest experience.
• Have excellent communication skills.
• Be able to frequently bend, push or pull, and lift or carry up to 30 lbs., and occasionally lift or carry up to 50 lbs.
• Have a flexible schedule that allows work on weekends and holidays.

Nice To Haves

• CPR and First Aid certification, or the ability to obtain certification.

Responsibilities

• Greet clients as they enter the spa.
• Provide clients with tours and information about the facility and its features.
• Assist clients and guests with proper equipment usage.
• Help guests book treatments by phone or in person and record transactions in the appropriate area.
• Report accidents or injuries to the Security Department.
• Monitor the spa and fitness room for cleanliness and safety, and provide direction or instruction when appropriate.
• Help ensure the spa area remains clean and stocked with essential items.
• Assist guests with their needs and requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed