Spa Receptionist

Alterra • Brighton, UT

7d

About The Position

The Spa Receptionist is responsible for first interactions with spa customers, including answering calls and emails, welcoming clients, scheduling appointments, and keeping lobby facilities clean and professional. The role is based at Solitude Mountain Spa/The Inn and reports to the Spa Supervisor. It is classified as full-time, seasonal, and hourly.

Requirements

• Excellent customer service.
• Professionalism.
• Dependability, self-motivation, and punctuality.
• Knowledge of office equipment.
• Basic knowledge of computer operation.
• Proficiency in math.
• Basic accounting skills.
• Ability to multitask.
• Ability to stand for up to 8 hours per day.
• Ability to perform light lifting tasks of up to 20 lbs.
• Availability to work weekends and holidays.

Responsibilities

• Open the spa each morning.
• Ensure treatment rooms are ready for the day's appointments.
• Ensure the lobby is prepared for customers.
• Process linens and towels.
• Prepare tea and beverages for clients.
• Answer incoming calls and emails.
• Schedule appointments and coordinate with therapists.
• Greet clients and sell retail items and gift certificates.
• Process payments, including cash, credit cards, package vouchers, and room charges.

Benefits

• Access to select Alterra Mountain Company destinations.
• Free Solitude season pass for the employee and eligible dependents.
• Discounts on Solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.
• Comprehensive medical, dental, vision, and life insurance for eligible employees.
• Pro deals with outdoor brands.
• 401(k) plan with company match.
• Free counseling service through the Employee Assistance Program.
• Opportunity to work and play in the Wasatch Mountains and connect with fellow mountain enthusiasts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed