Spa Receptionist

Solitude Mountain Resort • Solitude, UT

20d

About The Position

The Spa Receptionist is responsible for initial customer interactions at Solitude Mountain Spa/The Inn. The role includes answering calls and emails, welcoming clients, scheduling appointments, coordinating with therapists, and keeping the lobby clean, orderly, and professional. The receptionist also prepares the spa for its daily appointments, processes linens and towels, prepares tea and beverages, sells retail products and gift certificates, and processes customer payments.

Requirements

• Excellent customer service skills.
• Professionalism.
• Dependable, self-motivated, and punctual.
• Knowledge of office equipment.
• Basic knowledge of computer operation.
• Proficient in math.
• Basic accounting skills.
• Ability to multitask.
• Ability to stand for up to 8 hours per day.
• Ability to perform light lifting tasks up to 20 lbs.
• Available to work weekends and holidays.

Responsibilities

• Open the spa each morning.
• Ensure treatment rooms are in order for the day's appointments.
• Prepare the lobby for customers and maintain a clean, professional presentation.
• Process linens and towels.
• Prepare tea and beverages for clients.
• Answer incoming calls and emails.
• Schedule appointments and coordinate with therapists.
• Greet clients and sell retail products and gift certificates.
• Take payments by cash, credit card, package voucher, or room charge.

Benefits

• Access to select Alterra Mountain Company destinations.
• Free Solitude season pass for the employee and eligible dependents.
• Discounts on Solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.
• Comprehensive medical, dental, vision, and life insurance for eligible employees.
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through the Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed