Spa Receptionist

Newport Harbor Island Resort • Newport, RI

20d

About The Position

Newport Harbor Island Resort in Newport, Rhode Island is seeking a friendly, customer service-oriented Spa Receptionist. The role involves greeting guests, scheduling appointments, handling payments, and providing general support to spa staff. The receptionist may also promote and sell spa products and services. The ideal candidate has a welcoming demeanor, exceptional communication skills, and a passion for helping guests feel relaxed and rejuvenated. The position is in a fast-paced setting and includes weekend availability; the listed base pay does not include additional earnings through sales commissions.

Requirements

• High school diploma or equivalent.
• At least 1–2 years of customer service experience, preferably in the hospitality or spa industry.
• Excellent communication skills and ability to multitask.
• Strong attention to detail and organizational skills.
• Ability to work flexible hours, including evenings, weekends, and holidays; weekend availability is required.
• Basic computer skills, including experience with booking and scheduling software.

Nice To Haves

• Sales experience.

Responsibilities

• Greet spa guests.
• Schedule appointments.
• Handle payments.
• Provide general support to spa staff.
• Promote and sell spa products and services to guests.

Benefits

• Multiple tiers of medical coverage.
• Dental and vision coverage.
• 24/7 Teledoc service.
• Free maintenance medications.
• Pet insurance.
• Hotel discounts.
• Tuition reimbursement.
• Paid time off for vacation, sick leave, bereavement, and holidays.
• 401(k) match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED