Spa Manager

Berry Hill Resort•South Boston, VA

1d•$30,000

About The Position

The Spa at Berry Hill Resort is seeking an organized, dependable, and motivated Spa Manager with a passion for wellness, guest service, and team leadership. The manager will support the spa’s continued growth by developing its local market and building a consistent local customer base to provide stability for the spa and its staff. The role also works with the Sales team to extend spa services and packages to weddings, corporate groups, and social groups. Availability to work most weekends is required. The stated base salary is $30,000, with commission or bonus plan opportunities.

Requirements

Availability to work most weekends.
Organized, dependable, and motivated.
Passion for wellness, guest service, and team leadership.

Responsibilities

Oversee daily spa operations, manage appointments and scheduling, and ensure cleanliness and compliance with safety standards.
Communicate food and beverage needs with the Chef and Food and Beverage Manager, and attend weekly Manager meetings to build rapport with the broader Berry Hill team.
Recruit, train, mentor, and schedule service providers.
Manage operating budgets, monitor inventory, track revenue targets, and purchase professional products.
Communicate payroll reports with the Finance Manager.
Resolve guest concerns, gather feedback, and maintain high standards of service.
Promote treatments, drive retail sales, and implement marketing initiatives.
Develop the local market and build a consistent local customer base.
Work with the Sales team to extend spa services and packages to weddings, corporate groups, and social groups.