Spa Manager

Be Relax Spa • Los Angeles, CA

1d • Onsite

About The Position

The Spa Manager oversees spa sales performance, productivity, team activity, brand visibility, and day-to-day administrative operations at Los Angeles International Airport. The role helps ensure clients receive a comfortable, relaxing spa experience and that business operations follow applicable policies and regulations. The position requires a flexible schedule, including days, evenings, weekends, and holidays.

Requirements

• At least 1–2 years of management experience.
• At least 1–2 years of spa or retail experience.
• Strong leadership, organizational, and communication skills.
• Proficient working knowledge of the MS Office Suite.
• Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
• Passion for people.

Responsibilities

• Drive, monitor, and analyze sales performance and productivity using weekly and monthly dashboards and KPIs.
• Implement and monitor upselling strategies to maximize spa and individual team members’ daily activity and help them reach their goals.
• Promote and develop brand visibility through merchandising, marketing, and stock handling.
• Assist with spa walkthroughs and note areas needing cleaning or maintenance attention.
• Handle administrative tasks, including payroll, scheduling, inventory, bank deposits, and reporting.
• Follow all practice policies and protocols.
• Provide clients with a comfortable, relaxing spa experience.
• Ensure compliance with labor and state licensing laws and regulations related to business operations.
• Perform other duties as assigned.

Benefits

• Paid vacation and sick time.
• Medical, vision, and dental insurance.
• 401(k) program.
• Tuition reimbursement.
• Referral program offering up to $250.
• Discounts on services and retail products.
• Commission and tips.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed