Spa Manager

Saint Johns•Saint Johns, FL

About The Position

Hand and Stone Massage and Facial Spa is hiring a full-time Spa Manager for its full-service spa. The ideal candidate is goal-oriented and growth-minded, with a proven background in sales management, spa operations, and customer service. Performance is assessed based on membership conversion, revenue, recruiting, and operations. The manager coaches and motivates the spa team to educate clients about the Lifestyle Program, drives revenue through scheduling, marketing, and service upgrades, builds a team of spa professionals, and delivers strong operational results and a consistently excellent client experience. The role requires a flexible schedule with a variety of hours, which may include nights and a weekend day. Compensation is $50,000–$60,000 per year. The spa offers paid time off, training and development, 401(k) matching, performance-based bonuses, and employee discounts. The position is with an independently owned and operated Hand and Stone franchisee, which is responsible for employment decisions and conditions.

Requirements

2 to 3 years of management experience in the salon/spa, retail, or hospitality industry.
Flexible schedule with availability for a variety of hours, potentially including nights and a weekend day.
Ability to promote the benefits of massage and skin care services.
Goal-oriented and growth-minded, with a proven background in sales management, spa operations, and customer service.

Responsibilities

Coach and motivate the spa team to educate clients about the Lifestyle Program and increase membership conversion.
Drive revenue through scheduling, marketing, and upgrades to services.
Recruit and build a team of passionate spa professionals.
Measure and deliver operational results, create a strong member base, and provide a consistently excellent client experience.
Promote the benefits of massage and skin care services.