Spa Manager

Hand & Stone - 70 Durbin Pavilion Dr - Saint Johns, FL•Saint Johns, FL

6d•$50,000 - $60,000

About The Position

Hand and Stone Massage and Facial Spa is seeking a full-time Spa Manager for its full-service spa. The ideal candidate is goal-oriented and growth-minded, with a background in sales management, spa operations, and customer service. Performance is evaluated through membership conversion, revenue, recruiting, and operations. The role involves coaching and motivating the spa team, driving revenue, building a team of spa professionals, and delivering a consistently excellent client experience.

Requirements

2 to 3 years of management experience in the salon/spa, retail, or hospitality industry.
Flexible schedule with a variety of hours, which may include nights and a weekend day.
Ability to promote the benefits of massage and skin care services.
Background in sales management, spa operations, and customer service.

Responsibilities

Coach and motivate the spa team to educate clients and encourage them to join the Lifestyle Program.
Drive revenue through scheduling, marketing, and upgrading services.
Recruit and build a team of spa professionals.
Measure and deliver operational results, build a strong member base, and provide a consistently excellent client experience.
Promote the benefits of massage and skin care services.