Female Spa Locker Room Attendant

Marriott•Marco Island, FL

About The Position

Provide general spa orientation to guests upon arrival, including explaining the location and use of locker rooms, lounge areas, and hospitality stations. Offer amenities such as water, juice, and heated neck pillows; answer questions about property information and amenities; and escort guests to and from treatment rooms. Check the computer regularly for schedule updates and changes. Maintain cleanliness in the workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens properly, secure supplies and equipment at the end of each shift, and stock towels, linens, supplies, and amenities in guest areas. Follow company policies and procedures, maintain a clean and professional uniform and appearance, and protect company assets. Report accidents, injuries, and unsafe work conditions to a manager, and complete required safety training and certifications. Anticipate and address guest needs, express genuine appreciation, communicate clearly and professionally, build positive working relationships, and meet quality assurance expectations. Perform other reasonable duties as requested by supervisors. The role requires reaching, bending, twisting, pulling, and stooping; moving, lifting, or carrying objects weighing up to 10 pounds; and standing, sitting, or walking for extended periods.

Requirements

High school diploma or G.E.D. equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing up to 10 pounds; and stand, sit, or walk for extended periods.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Orient arriving guests to the spa, including the location and use of locker rooms, lounge areas, and hospitality stations.
Offer guests amenities such as water, juice, and heated neck pillows.
Answer questions about general property information and amenities.
Escort guests to and from treatment rooms.
Check the computer regularly for schedule updates and changes.
Maintain cleanliness of the workstation, treatment rooms, spa/salon locker room, and lounge areas.
Dispose of trash and dirty linens in the proper area.
Secure supplies and equipment at the end of each shift.
Stock towels, linens, supplies, and amenities in locker rooms, lounge areas, and hospitality stations.
Report accidents, injuries, and unsafe work conditions to a manager; complete safety training and certifications.
Follow company policies and procedures, maintain a clean and professional appearance, and protect company assets.
Anticipate and address guests’ service needs and thank guests with genuine appreciation.
Communicate clearly and professionally and develop positive working relationships.
Comply with quality assurance expectations and standards.
Perform other reasonable job duties as requested by supervisors.