Spa Locker Room Attendant

Marriott • Rancho Mirage, CA

7d

About The Position

Spa Specialists support vital spa functions and help create memorable guest experiences. They deliver a range of services, including promoting spa services and retail, scheduling reservations and confirming appointments, answering questions about services, checking in guests, and processing payments. They help make transactions feel like part of the guest experience.

The role requires following company policies and procedures, maintaining a safe workplace and quality standards, and ensuring professional uniform, appearance, and communication. Associates may perform other reasonable job duties as requested. At The Ritz-Carlton, the role also supports delivery of the brand’s Gold Standards, service values, and luxury hospitality experience.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
• Ability to manage reservation software, including reading and visually verifying information.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance and up to 25 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Promote spa services and retail.
• Schedule reservations and confirm appointments.
• Answer guest questions about spa services.
• Check in guests.
• Process payments as part of the guest experience.
• Create a safe workplace and follow company policies and procedures.
• Uphold quality standards and maintain professional uniform, personal appearance, and communications.
• Perform other reasonable job duties as requested.
• Learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED