Spa Inventory Coordinator, Part-Time

HOUSTONIAN CAMPUS LLC•Houston, TX
•Onsite

About The Position

The Spa Inventory Coordinator provides operational and retail support to the Spa Inventory Manager and Inventory Clerk with ordering, receiving, shipping, and stocking products and resources. The role includes data entry, inventory tracking, and inventory counts, and supports the luxury standards and reputation of The Houstonian Hotel, Club & Spa through discretion and professionalism. The position assists with shipping and receiving, product labeling and preparation for display, stocking and replenishing retail merchandise and professional supplies, warehouse organization, physical inventory, and related deliveries and paperwork. It also supports spa operations by responding professionally to guest and employee needs, cooperating with other departments, attending training and staff meetings, reporting safety or maintenance issues, and maintaining confidentiality. The spa operates seven days a week, with hours that may change according to business needs. Weekend work is part of the position, and schedules or work hours may be adjusted as business needs change. TABC Certification is required.

Requirements

  • Must speak fluent English.
  • Must be proficient in the basic functionality of Microsoft Word and Excel and able to learn the spa software program.
  • Must be a team player and strategic thinker with excellent communication skills.
  • Must be flexible in work scheduling; weekend work is part of the position.
  • Must be able to perform strenuous physical labor, including lifting boxes and laundry.
  • Must maintain confidentiality with co-workers and clients regarding in-house practices.
  • Must maintain a professional appearance and treat people with courtesy and respect.
  • Must be able to meet minimum physical requirements for at least an eight-hour shift, including frequent standing, walking, climbing ladders and stairs, kneeling, reaching overhead, and lifting and carrying objects weighing up to 20 pounds.
  • Must be able to communicate effectively one-on-one with guests, members, and customers and use a two-way radio clearly and accurately.
  • Must be able to read instructions, reports, and log sheets; work with computers and PDAs in varying light conditions; and produce, read, understand, analyze, and communicate written reports and information.
  • Must be able to work safely with chemicals according to SDS sheets and applicable laws, codes, and regulatory requirements.
  • Must wear gloves when waxing or performing extractions; contact with open wounds or blood pathogens is not allowed.
  • TABC Certification is required.

Nice To Haves

  • Retail experience preferred.

Responsibilities

  • Follow standard policies, procedures, and inventory and departmental guidelines.
  • Respond to employee and guest needs with concern and urgency, and provide cordial, efficient, and professional service.
  • Maintain a cooperative, team-oriented attitude and support common goals of guest satisfaction and profit margins.
  • Report observed or known safety hazards, unsafe conditions, and unsafe practices to management immediately.
  • Assist with shipping and receiving processes and ensure the safekeeping of shipping and receiving items.
  • Label products and prepare merchandise for floor presentation according to spa visual standards.
  • Stock and restock spa lobby merchandise, professional shelving, treatment kits, and other spa areas and labs.
  • Keep professional and retail warehouse areas neat and orderly.
  • Assist with inventory recordkeeping, physical inventory processes, daily stock checks, and replenishment.
  • Pick up and deliver incoming and outgoing spa mail and boxes to and from Purchasing.
  • Receive boxes and verify their contents against packing slips.
  • Assist with delivering and picking up Accounting-related paperwork.
  • Assist other departments when necessary and perform other reasonable tasks assigned by a supervisor or manager.
  • Attend training sessions, Houstonian training classes offered upon hire, and staff meetings.
  • Report maintenance problems throughout the spa to the appropriate authority.
  • Maintain client and spa business confidentiality and privacy.
  • Clock in and out for every shift and report to work on time in a clean, pressed uniform.
  • Support fellow staff members with compassion and maintain professional, courteous, trustworthy, and accountable conduct.
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