Spa Coordinator
Omni Hotels & Resorts•Boston, MA
•Onsite
About The Position
The Spa Coordinator ensures a high standard of service and hospitality in the Spa Reception and Retail area. The role introduces and schedules Spa services and operations through direct contact—in person, by phone, or by email—with resort or local guests, members, and staff to maximize satisfaction and revenue. The position pays $32.26 per hour.
Requirements
- Ability to stand for the entire scheduled shift.
- Willingness to work flexible hours during busy periods and high-profile events, including nights, weekends, and holidays.
- Passion for providing warm, engaging, and personalized service.
- Ability to meet appearance standards and maintain a high level of personal hygiene.
- Ability to handle stressful and busy hotel operations while maintaining a positive, professional demeanor and composure.
Responsibilities
- Greet and welcome guests entering the Spa.
- Handle billing and point-of-sale functions for Spa services and retail sales.
- Schedule guest and staff appointments to maintain order and efficiency in Spa operations.
- Assist with scheduled retail inventory.
- Maintain the orderliness, cleanliness, and presentation of the Spa Reception and Retail area.
- Provide personal attention and ensure a pleasant visit for each guest.
- Provide information about Spa offerings and procedures to ensure guest comfort.
- Attend required department trainings and meetings.
- Perform other duties required by management.
Benefits
- Complimentary meals
- Health insurance after one year
- Matching 401(k) after one year
- Discounted associate rates at Omni properties nationwide
- A culture of fun, inclusion, and growth
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
