Spa Coordinator

Life Time • Parsippany, NJ

2d

About The Position

The LifeSpa Coordinator answers incoming calls and directs callers to appropriate personnel while maintaining a cheerful, pleasant attitude and exceeding caller expectations. The coordinator also assists the Department Head with filing and other office duties as needed. This is an hourly position with wages starting at $15.50 and reaching $18.50, based on experience and qualifications.

Requirements

• High school diploma or GED.
• One year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint, and Outlook.
• Ability to calculate figures and amounts such as discounts, interest, and commissions.
• Ability to stand, sit, walk, reach, climb, and lift up to 50 pounds.

Nice To Haves

• One year of receptionist experience.

Responsibilities

• Answer incoming internal calls, greet callers, schedule appointments, and provide friendly, professional service to members.
• Convert LifeSpa inquiries into appointments.
• Explain LifeSpa products, services, and treatments to guests and help determine their individual needs.
• Suggest upgrades or add-ons to products and services.
• Make outgoing appointment confirmation, Beautiful Beginning, and myLT Bucks calls.
• Use required safety devices in compliance with company safety rules.
• Assist the Department Head with filing and other office duties as needed.

Benefits

• Fully subsidized membership.
• Discounts on Life Time products and services.
• 401(k) retirement savings plan with company discretionary match for team members age 21 and older.
• Training and professional development.
• Paid sick leave where required by law.
• For eligible full-time team members: medical, dental, vision, and prescription drug coverage.
• For eligible full-time team members: short-term and long-term disability insurance.
• For eligible full-time team members: life insurance.
• For eligible full-time team members: pre-tax flexible spending and dependent care plans.
• For eligible full-time team members: parental leave and adoption assistance.
• For eligible full-time team members: paid time off, including 5 to 20 vacation days per calendar year based on tenure, and paid sick leave.
• For eligible full-time team members who meet the required income threshold: deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED