Spa Experience Coordinator (Part Time) - $17/hour + service charges & commissions

The Essex Resort and Spa•Essex Junction, VT

About The Position

Spa Coordinators check guests in at the Spa while maintaining a professional and calm atmosphere. The role involves welcoming customers, handling check-in and checkout through Spa software, helping guests access Spa facilities and areas, and maintaining knowledge of Spa and Resort retail products and services. Coordinators also maintain a cash bank, keep the facility clean and neat, and work cooperatively with other departments. This is a part-time position paying $17 per hour plus service charges and commissions.

Requirements

High school graduate or equivalent.
Ability to work in a fast-paced environment.
Ability to communicate effectively.
On-time attendance and compliance with the dress code.

Nice To Haves

Previous customer service experience.
Computer knowledge.

Responsibilities

Provide a professional and friendly attitude to all customers and employees.
Check guests in and out effectively using Spa software.
Meet guest needs relating to the fitness room, locker room, and relaxation area.
Maintain knowledge of retail products and services offered in the Spa and Resort.
Maintain a cash bank effectively.
Attend work on time and comply with the dress code.
Work cooperatively with other departments.
Perform special tasks as requested by the Director of the Spa, Manager, and supervisor.
Maintain the cleanliness and neatness of the facility daily.

Benefits

Discounts at the restaurant, Spa treatments and products, Essex Kitchen, and other property offerings.
Memberships to The Edge Sports & Fitness.
Discounted hotel stays for the employee, friends, and/or family.
Movie tickets to Essex Cinemas.
Essex Experience discounts, varying by business.
Stays at other New England Inns & Resorts through the NEIRA program.
Ski passes to Smuggler’s Notch and Sugarbush/IKON.
Complimentary use of the on-site fitness center.
Complimentary use of the on-site tennis courts.
One free resort stay per year for the employee and a guest, with breakfast included; employee must be at least 18 years of age.