Spa Desk Associate, Domino

Equinox•New York, NY

About The Position

Equinox is seeking an energetic, creative, and enthusiastic Spa Desk Associate for its Domino location. The role supports daily spa operations under the direction of Spa leadership and contributes to service sales, retail goals, outreach, and a high standard of customer service. Equinox describes its environment as an innovative, forward-thinking workplace and offers educational opportunities and access to a community of members focused on health and performance. The position requires a minimum commitment of two days per week and weekend availability. Pay is $17 per hour, with the ability to earn additional incentives.

Requirements

  • 1–2 years of customer service experience.
  • Commit to working a minimum of two days per week.
  • Be available to work weekends.
  • Have excellent organizational, communication, problem-solving, and computer skills.
  • Be enthusiastic, upbeat, outgoing, personable, passionate, and knowledgeable about the spa industry.
  • Be able to multitask.
  • Be able to utilize new techniques and ideas.
  • Have the legal right to work in Canada.

Responsibilities

  • Support the daily activities of spa operations under the direction of Spa leadership.
  • Contribute to daily spa service sales goals by recommending treatments and enhancements to clients.
  • Support monthly retail targets by informing members and guests about retail products and selling them.
  • Support spa-driven club outreach events and programs to promote business growth.
  • Provide superior customer service to members, prospects, and guests.
  • Perform other duties as necessary to ensure proper department operations.

Benefits

  • Competitive salary and benefits.
  • Industry-leading commission opportunities for club employees.
  • Complimentary club membership.
  • Perks and incentives on products and services, including Personal Training, Pilates, Spa, and Shop.
  • Bespoke educational opportunities taught by best-in-class instructors.
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