Spa Concierge for Luxury Spa

Woodhouse Spa • Friendswood, TX

3d • $14 - $15

About The Position

The Woodhouse Spas – Baybrook is hiring full-time and part-time Spa Concierges for its Spa Hospitality team. The role involves welcoming and assisting guests, managing appointments and the spa schedule, processing sales, recommending services and retail products, and supporting the Spa Director and spa team. The ideal candidate is positive, self-motivated, organized, detail-oriented, and committed to providing a consistent, excellent guest experience.

Requirements

• Friendly and welcoming, with a professional demeanor.
• Able to interact constantly with guests.
• A team player and enthusiastic contributor to guest service.
• Able to multitask.
• Must have reliable transportation.

Responsibilities

• Answer phones.
• Welcome each guest entering the spa.
• Confirm appointments daily.
• Schedule appointments using MEEVO software.
• Prepare and finalize sale tickets.
• Educate guests about spa services and retail products.
• Coordinate the spa schedule and ensure proper guest flow.
• Recommend gift cards and retail products to support sales.
• Ensure a positive, consistent guest experience.
• Support the Spa Director and the entire spa team.
• Keep the spa tidy and organized, with close attention to detail.
• Follow handbook policies.
• Attend staff meetings and huddles as required by the work schedule.

Benefits

• Free food and snacks.
• Opportunity for advancement.
• Paid time off.
• Training and development.
• Wellness resources.
• 401(k) matching.
• Company parties.
• Donation matching.
• Employee discounts.
• Performance/pay reviews every six months.
• Monthly retail bonuses.
• Free spa services and discounts on retail products.
• Competitive pay and incentive programs.
• Daily SPIFF opportunities for extra pay.
• Paid vacations for full-time employees.
• 401(k) and health plans for full-time employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed