Spa Concierge

AccorHotel•Telluride, CO
•$20•Onsite

About The Position

The Spa Concierge at Himmel Spa curates seamless, personalized wellness experiences for Owners and Guests in a luxury alpine setting. The role delivers professional, attentive service and supports an effortless, memorable visit through detailed booking assistance and behind-the-scenes preparation. It also supports daily spa operations, maintains the presentation and cleanliness of spa facilities, and helps guests feel comfortable and relaxed throughout their visit.

Requirements

  • A flexible schedule, including weekends, holidays, and evening shifts up to 8:00 PM.
  • Strong attention to detail, communication skills, and organizational skills.
  • Exceptional interpersonal skills and a proactive, solutions-focused approach.
  • Reliability and self-motivation, with the ability to work independently with minimal supervision.
  • A guest-focused mindset and the ability to remain professional, composed, and gracious at all times.
  • Applicants must be legally eligible to work in the USA; work visa sponsorship is unavailable.

Nice To Haves

  • Previous spa and/or luxury hospitality experience.
  • CPR and First Aid certification.

Responsibilities

  • Demonstrate knowledge of spa treatments and guide Owners and Guests in selecting and booking services.
  • Support daily spa operations, including opening and closing procedures.
  • Recommend and sell premium spa products and curate the retail experience.
  • Assist Guests with spa amenities and ensure their comfort and relaxation throughout their visit.
  • Maintain cleanliness and presentation across spa facilities and report maintenance concerns.
  • Follow departmental, safety, and sanitation policies and procedures.

Benefits

  • Medical, dental, and vision coverage.
  • Short- and long-term disability coverage, life insurance, AD&D, and supplemental health coverages.
  • 401(k).
  • Employee benefit card offering discounted rates at Accor properties worldwide.
  • Complimentary upgrades, extended stays, discounted stays at Fairmont and Raffles properties, and special dining and wellness discounts.
  • Opportunities for learning and career growth within the property and across Accor’s global network.
  • Opportunity to contribute through Corporate Social Responsibility initiatives.
  • Exceptional work-life balance and immediate access to outdoor recreation near the lodge.
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