Spa Attendant

Appellation Healdsburg•Healdsburg, CA
•Onsite

About The Position

The Spa Attendant at Appellation Healdsburg maintains the cleanliness, sanitation, and readiness of spa and wellness spaces, including treatment rooms, locker rooms, steam rooms, showers, lounges, retail areas, patios, and fitness areas. The role performs cleaning, restocking, floor and window care, waste management, and equipment sanitization to uphold luxury presentation standards and provide a safe, welcoming environment for guests. The attendant monitors supplies, responds to spills, identifies safety or maintenance concerns, and interacts courteously and professionally with guests. The position requires working independently across multiple areas, following cleaning and safety procedures, attending required meetings and training, and providing flexible support for hotel operations and special events. Hours are late evening to early morning, usually 7 PM–2 AM. The pay rate is $22 per hour.

Requirements

  • Previous experience in hotel housekeeping, spa attendant work, or commercial cleaning is preferred.
  • Daily on-premises presence is required.
  • Strong attention to detail and pride in maintaining clean spa, locker room, and wellness facilities.
  • Ability to work independently and manage time efficiently across multiple areas.
  • Ability to work various shifts, including mornings, afternoons, evenings, weekends, and holidays.
  • Ability to perform cleaning tasks throughout the shift and regularly lift up to 50 pounds.
  • Knowledge of cleaning chemicals, commercial cleaning procedures, and safety protocols.
  • Understanding of spa sanitation standards, including steam room and shower maintenance.
  • Ability to work professionally in guest-facing wellness environments.
  • Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
  • Customer service skills and professional appearance for guest-facing interactions.
  • Reliability, trustworthiness, confidentiality, and adherence to security protocols.
  • Basic communication skills and ability to follow detailed written and verbal instructions.
  • Positive attitude, strong work ethic, and flexibility to adapt to changing priorities and special events.
  • Ability to stand and walk for extended periods; move between rooms and floors; bend, kneel, stoop, reach, and carry supplies; push and pull carts and vacuum cleaners; and climb stairs daily.
  • Ability to see and read cleaning instructions and identify areas requiring attention, with or without vision aids, and safely distinguish between cleaning products and chemicals.

Nice To Haves

  • Experience in a luxury hotel or spa environment is a plus.
  • Knowledge of luxury hospitality standards and commitment to exceptional guest wellness experiences.

Responsibilities

  • Clean and prepare spa areas, including the patio, retail area, locker rooms, treatment rooms, indoor and outdoor lounges, and gym/fitness areas.
  • Clean and sanitize bathrooms, showers, steam rooms, treatment-room surfaces, fitness equipment, and high-touch surfaces.
  • Vacuum carpets; sweep and mop floors; clean windows, glass doors, mirrors, and window ledges; and maintain floor finishes.
  • Restock restroom amenities, shower products, paper products, and cleaning supplies throughout shifts.
  • Empty trash, towel, and washcloth receptacles; replace liners; dispose of used slippers; and follow recycling and waste separation procedures.
  • Dust, polish, and maintain spa furniture, fixtures, artwork, and decorative items while preserving proper arrangement and presentation.
  • Respond promptly to spills and cleaning emergencies, maintaining guest safety and dry surfaces.
  • Monitor assigned areas for safety hazards, maintenance needs, or security concerns and report issues to supervisors; report deficiencies in Alice.
  • Interact courteously and professionally with guests and help maintain a serene, welcoming atmosphere.
  • Inspect assigned areas regularly to ensure they meet luxury hospitality and brand presentation standards.
  • Attend mandatory meetings, training sessions, and safety briefings.
  • Perform other duties assigned by the Spa Manager to support hotel operations and special events.
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