Spa Attendant

The Ballantyne Hotel & Spa, Charlotte • Charlotte, NC

9d • Onsite

About The Position

As a Spa Attendant, you will help maintain a clean, welcoming, and serene environment for spa guests. The primary responsibility is keeping spa facilities pristine and well-stocked to contribute to an exceptional guest experience. The role includes cleaning and maintaining spa areas, assisting guests, supporting appointment coordination and treatment-room transitions, and helping with retail sales. Other duties may be assigned, and responsibilities may change or be added at any time.

The position is with the Spa department and reports to the Spa Director. The posting describes the Naples Grande Beach Resort in Naples, Florida, and states that flexibility to work various shifts, including weekends and holidays, is required.

Requirements

• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Flexibility to work various shifts, including weekends and holidays.

Nice To Haves

• Previous experience in a spa or hospitality setting is preferred.

Responsibilities

• Clean and sanitize treatment rooms, locker rooms, relaxation areas, and restrooms.
• Maintain the cleanliness and organization of supply closets and storage areas.
• Restock towels, robes, linens, toiletries, and other supplies as needed.
• Assist with laundry and ensure spa linens are clean and properly folded.
• Greet guests warmly and professionally and provide excellent customer service.
• Anticipate guest needs and promptly address concerns.
• Assist guests with inquiries and requests, including locker usage, towel service, and product recommendations.
• Assist with scheduling and coordinating appointments as needed.
• Prepare treatment rooms and restock supplies to support smooth transitions between treatments.
• Assist with retail sales of spa products.
• Perform other duties as assigned by the Spa Manager.

Benefits

• Medical, dental, and vision benefits are listed under Perks & Benefits.
• Hotel discounts are listed under Perks & Benefits.
• Paid time off is listed under Perks & Benefits.
• Employee Assistance Program.
• Full-time hires are eligible for medical, dental, and life benefits beginning the first day of the month following 30 days of employment.
• Full-time hires may also receive 401(k) and access to the Resort Stay Program at other Northwood Hospitality properties.
• Part-time hires may receive paid time off, 401(k), and access to the Resort Stay Program at other Northwood Hospitality properties.
• On-call, seasonal, and intern hires may receive 401(k) and discounted resort stays at other Northwood properties.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed