Spa Attendant / Concierge

Anatomy • Miami, FL

3d

About The Position

The Spa Attendant / Concierge oversees the day-to-day operations of the Anatomy Sanctuary during primetime hours under the supervision of the AGM or GM. The role focuses on building rapport with members, maintaining high standards of service and cleanliness, addressing concerns, and supporting smooth operations throughout the Sanctuary and locker room.

Requirements

• Excellent communication and member relations skills.
• Minimum of two years of experience in a luxury service-related industry.

Nice To Haves

• Bilingual Spanish and English speaking preferred.
• Health club or fitness background preferred.
• Outgoing personality and can-do attitude.

Responsibilities

• Oversee and ensure smooth day-to-day operations of the Anatomy Sanctuary during primetime hours under the supervision of the AGM or GM.
• Build and maintain rapport with members in the Sanctuary throughout service while upholding the Anatomy way.
• Remain calm and composed in unusual situations, address difficult conversations, and handle conflict resolution.
• Handle member concerns and supervise member behavior in the steam room, infrared sauna, cold plunge, and hot plunge to maintain high standards.
• Communicate Sanctuary needs and issues to the GM or AGM in a timely manner.
• Monitor the cleanliness and operation of the space by removing empty water bottles, keeping floors clear of towels and debris, and ensuring plunges are clean.
• Assist the detail team in maintaining locker room standards, including checking towel supplies, helping with locker openings, and supporting smooth operations during primetime hours.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed